For many smaller Associations, full-time professional
management simply cannot fit into the budget and isn't needed. These Associations rely upon the generosity and
talent of their homeowners.
Managing an association's affairs can be an involved
and daunting task. Circumstances may arise where the community will
require specialized assistance - the kind we are able to provide through
How may we help your association?
Below are some case histories of how we helped other associations
- Dues Collection
- Urbanwood was contacted by a single family home association. Their greatest issue was a homeowner
who was several years and several thousand dollars delinquent. Previous attempts at collection hadn't
panned out. Urbanwood hired a competent lawyer who specialized in Common Interest Community
law. He drew up and filed lien papers and sent the appropriate notice to the homeowner. Once the
homeowner understood that we meant business and were not going to go away he paid up in full--within
- Unruly Meetings
- A townhome community had had a long tradition of holding disorderly and unproductive annual
meetings. Urbanwood provided the Board of Directors with document templates and general advice
about the order of the meeting, roles of the participants and rules of conduct. The next meeting was
run in a business-like manner with Board and homeowners alike expressing a high level of satisfaction as
to how the meeting transpired and the items accomplished. The association came away with an
appreciation for the value of an organized and well-run meeting.
- Large Projects
- With a large improvement project on the horizon, a condominium association hired Urbanwood to
oversee the project. Urbanwood assisted the Board in developing a scope of the project and several
avenues for funding it. Coordinating with a third party architect, Urbanwood developed project
specifications so as to generate a Request for Proposal. The RFP was put out to bid with multiple
contractors. The Board selected a contractor. Notice of the project and timely progress reports were
delivered by Urbanwood to the Board and to the homeowners. The project was successfully undertaken
and completed on time and at the agreed upon price.
- Minutes and Budgets
- A Board president of a very small (four units) condominium called Urbanwood for advice on how to take
meeting minutes and produce a budget. To her delight, we informed her that minutes need not be a
transcript. Minutes require mention of a date and time, Board members present and any action taken.
(example: "Motion made and seconded to approve xyz landscaping company per its proposal. Motion
carried on a voice vote".) Given financial information provided by the president, Urbanwood produced
a budget proposal which met the requirements of state law and satisfied the needs of the association.
- Insurance Claims
- A burst water pipe caused damage to several units in a townhome community. Urbanwood was hired to
help with the insurance adjustment. We contacted the association's insurance carrier to start the claims
process. Urbanwood served as the contact point between them, the homeowners' personal insurance
carriers and the contractor selected by the Board to provide the restoration work. We assisted the
Board in determining how to apply the deductible, based upon a review of the association's governing
documents and state law. The happy result was that all affected units were returned to normal and the
association didn't spend any money that wasn't recoverable.
These are only some of the ways we are called to service. Please give us a
call or drop us a line to discuss your needs.